This Privacy Policy has been prepared in English and translated into the following languages. The English version is the official version, and the other versions are provided for reference. In the event of any inconsistency or conflict between the two versions, the English version shall prevail.
Last updated: March 26, 2026
Flame Apps (“we”, “us”, “our”) operates the Retexta app and related services (the “App” or “Services”).
Controller / Provider
Flame Apps
Postfach 53 04
97003 Würzburg
Germany
Email: info@flameappsdevelopment.com
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our dictation, transcription, rewriting, summarization, translation, and document-assistance app.
This Privacy Policy is intended to address applicable privacy and data protection requirements, including in the European Union / European Economic Area, the United Kingdom, Switzerland, and applicable U.S. state privacy laws.
By using the App, you acknowledge this Privacy Policy.
This Privacy Policy applies to:
the mobile application,
related websites, landing pages, support pages, and contact forms,
communications with us,
and any related features, tools, or services we provide in connection with the App.
It does not apply to third-party apps, websites, platforms, or services that we do not control, including Google Play, OpenAI, Google Cloud, Firebase, or any other third-party provider. Those third parties have their own terms and privacy policies.
The App is a general-purpose writing and drafting tool. It can help users:
record and transcribe speech,
rewrite, summarize, translate, or reformat text,
generate replies, emails, notes, meeting summaries, lists, and other draft outputs,
process screenshots, PDFs, pasted text, and uploaded voice files,
assist with general administrative or bureaucratic correspondence, such as replies to institutions or formal emails.
The App is not a law firm, doctor, tax advisor, immigration advisor, accountant, therapist, or other regulated professional service. Outputs may be inaccurate and must always be reviewed by the user before use.
We collect information depending on how you use the App.
You may provide:
audio recordings,
uploaded voice files,
screenshots,
PDFs,
pasted text,
typed prompts,
template selections,
preferred rewrite style or tone,
support messages or emails,
any other content you choose to process through the App.
This content may contain personal data, including data about you or third parties, depending on what you submit.
When you use transcription or rewriting features, we may process:
your audio,
your draft transcript,
your selected mode/template,
your prompts and instructions,
your generated output.
Depending on the feature, this may happen:
on-device,
through our Cloud Run proxy infrastructure,
through third-party AI/transcription providers.
The App currently stores note history and related content locally on your device. This may include:
draft transcripts,
generated outputs,
note titles,
selected modes,
timestamps,
app preferences.
At the time of this Policy, we do not provide a user cloud account for syncing your note history through our own backend.
We may collect technical information such as:
device model,
operating system version,
app version,
language / locale,
crash information,
performance diagnostics,
approximate event timestamps,
unique app instance or device-related identifiers used by analytics or crash reporting tools.
The App uses Firebase. Firebase Analytics automatically logs some events, and developers may also log custom events to understand app usage and performance. Firebase’s own documentation explains that some events are automatically collected and that custom events can also be logged. (firebase.google.com)
Depending on your app version and region, this may include information such as:
app opens,
screen views,
feature usage,
interaction with onboarding,
subscription/paywall events,
technical diagnostics.
We do not use advertising SDKs in the current app version.
If you purchase a subscription or other in-app product through Google Play, we may receive limited subscription and entitlement information such as:
purchase status,
subscription state,
expiration/renewal state,
product identifiers,
transaction identifiers or tokens,
refund/revocation status.
We do not receive or store your full payment card details.
If you contact us, we may collect:
your name,
your email address,
the content of your support request,
attachments you send us,
related technical details needed to answer your request.
Because the App can process recordings, screenshots, PDFs, and drafts, users may submit content that contains:
personal data,
confidential content,
bureaucratic or institutional communications,
immigration-related text,
employment-related text,
other potentially sensitive information.
You are responsible for ensuring that you are legally allowed to upload, process, or submit such content and that you have all necessary permissions and consents where required.
You should not use the App for highly sensitive or high-stakes content unless you are willing and legally permitted to have that content processed by the systems described in this Privacy Policy.
You should also avoid uploading special-category data under GDPR (such as detailed health data) unless strictly necessary and lawful for your use case. The App is not designed for medical, legal, or similarly high-risk professional use.
We use your information to:
provide the App’s transcription, rewriting, summarization, translation, formatting, and drafting features,
process your uploaded or recorded content according to your instructions,
store note data locally on your device,
route requests through our infrastructure to third-party AI providers,
operate subscriptions and entitlements,
maintain, secure, debug, and improve the App,
understand product usage through analytics,
provide support,
comply with legal obligations,
prevent abuse, fraud, unauthorized usage, and technical misuse.
Where GDPR or similar laws apply, we generally rely on the following legal bases:
We process your data where necessary to provide the Services you requested, such as:
transcription,
rewriting,
processing uploads,
subscription features,
providing support connected to your use of the App.
We process some data based on our legitimate interests, including:
improving the App,
maintaining security,
preventing fraud and abuse,
monitoring performance and stability,
understanding product usage at an aggregate or event level.
Where required by law, we rely on your consent, including where analytics or similar technologies require consent in your jurisdiction.
We may process data where necessary to comply with applicable laws, such as tax, accounting, consumer protection, or law enforcement obligations.
To provide the App’s cloud-based transcription and rewriting features, requests may be routed through:
our Google Cloud Run infrastructure,
third-party AI/transcription providers such as OpenAI.
Your content may therefore pass through these providers for the purpose of generating the requested result.
OpenAI publicly states that data sent to the API is not used to train or improve OpenAI models by default unless the customer explicitly opts in. (developers.openai.com)
We do not intentionally opt in to provider-side training on your content.
Third-party providers may retain some data for limited periods under their own policies, abuse-monitoring systems, and infrastructure controls. OpenAI’s published API data controls documentation describes provider-side data handling and retention controls. (developers.openai.com)
Our backend proxy runs on Google Cloud Run. Google Cloud provides processor/data processing documentation and privacy/security resources for its cloud services. (cloud.google.com, cloud.google.com)
While some draft functionality may run locally, many premium or cloud-enhanced features require sending content off-device for processing. We aim to make this clear in the product UI.
The App includes Firebase.
This may include Firebase Analytics and potentially additional Firebase services depending on the build. Firebase Analytics can automatically collect some usage events, and custom events may also be logged to help us understand how users interact with the app. (firebase.google.com)
We use analytics for purposes such as:
understanding onboarding completion,
measuring feature adoption,
understanding subscription conversion,
diagnosing user flows,
improving app performance and product decisions.
Where required by law, we will request consent before enabling analytics that require consent.
At launch, the App does not use ads and does not use ad-personalization SDKs.
The current version of the App does not contain third-party ads.
That means:
we do not currently use advertising SDKs,
we do not currently show native, banner, interstitial, or rewarded ads,
we do not currently use your data for targeted advertising.
If this changes in the future, we will update this Privacy Policy and, where legally required, request the necessary consent.
We do not sell your personal data for money.
We may share information only in the following cases:
We may share relevant data with vendors who process data on our behalf, such as:
cloud infrastructure providers,
AI/transcription providers,
analytics providers,
customer support tools,
payment/platform providers.
Google Play may process purchase and subscription data under its own privacy terms.
We may disclose information where required by law or where reasonably necessary to:
comply with legal obligations,
respond to lawful requests,
enforce our rights,
prevent fraud or abuse,
protect users or the public.
If we are involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, data may be transferred as part of that process, subject to appropriate protections.
Because we use cloud providers and AI providers, personal data may be processed outside your country, including outside the EEA, UK, or Switzerland.
Where required, we rely on appropriate safeguards such as:
contractual safeguards,
data processing agreements,
Standard Contractual Clauses or equivalent mechanisms,
provider compliance frameworks and security controls.
If you want more information about applicable transfer safeguards, you can contact us at info@flameappsdevelopment.com.
At present, the App stores note history locally on your device unless and until you delete it or uninstall the App.
Our backend is currently designed as a request-forwarding proxy, not a user cloud storage service. We do not currently intend to keep your full note history on our own backend.
However, transient processing, operational logs, provider logs, and short-lived request handling data may still exist as part of infrastructure and provider operation.
We may retain support communications and certain transaction/legal records for as long as reasonably necessary to:
answer your request,
comply with tax/accounting obligations,
resolve disputes,
defend legal claims.
Analytics and diagnostics data may be retained according to provider settings and operational necessity.
We delete or anonymize data when we no longer need it, subject to technical, legal, operational, backup, and security constraints.
We use reasonable technical and organizational measures to protect your data, including:
encrypted transport where applicable,
backend access controls,
secure handling of API keys and secrets,
device-local storage within the app sandbox,
limiting access to support data,
infrastructure security controls offered by our providers.
No system is perfectly secure. You use the App and transmit data at your own risk.
If you believe there has been a security issue, contact us at info@flameappsdevelopment.com.
Depending on your location, you may have rights such as:
access,
correction,
deletion,
restriction,
portability,
objection,
withdrawal of consent,
complaint to a supervisory authority.
If you want to exercise any privacy right, contact us at:
info@flameappsdevelopment.com
We may need to verify your identity before responding.
The App currently does not provide user accounts.
Because there is currently no in-app account creation system, there is no account profile for you to delete in the current version.
Google Play’s account deletion requirement specifically applies where an app supports user account creation. Google explains that the requirement is triggered if users can create an account in or for the app. (support.google.com)
You can currently delete your app data by:
deleting individual notes in the app, if supported,
clearing app storage in Android settings,
uninstalling the app.
If you want us to delete support-related data or other personal data we may hold outside your device, email:
info@flameappsdevelopment.com
We will assess and process deletion requests in accordance with applicable law.
The App is not intended for children.
We do not knowingly collect personal data from children in violation of applicable law.
If you believe a child has provided personal data to us, please contact info@flameappsdevelopment.com so we can investigate and take appropriate action.
The App or Sites may contain links to third-party services, websites, or providers.
We are not responsible for the privacy practices of third parties. You should review their privacy policies separately.
We may update this Privacy Policy from time to time.
If we make material changes, we may notify users through:
the App,
the website,
support channels,
or other reasonable means.
Your continued use of the App after the updated Privacy Policy becomes effective means you acknowledge the updated Policy.
If you have any questions about this Privacy Policy or our data handling, contact:
Flame Apps
Postfach 53 04
97003 Würzburg
Germany
info@flameappsdevelopment.com